Google and other major search engines are putting more emphasis on current reviews every time they do an update.
Our users have seen dramatic rank increases on Google when we consistently get positive reviews from their happy customers. Reviews contain keywords which will attract more people to your web presence, increasing your visibility.
Reviews enhance all of your other marketing efforts
- Do you have a great looking website?
- Optimize for SEO?
- Perfect your PPC campaign?
- Drive traffic from other sites?
It is a fact that a good reputation increases online conversion rates. Current positive reviews will lower your customer acquisition cost by persuading more people that find you through all of your other online marketing efforts to become new customers instead of choosing the competition.
REVIEWS STATISTICS
- 72% of customers won’t take action until they read reviews.
- 15% of users don’t trust businesses without reviews.
- Google accounts for 57.5% of all reviews worldwide.
- Best-selling products’ have a 4.2-4.7 rating.
- Local businesses have an average of 39 Google reviews.
- 91% of millennials trust online reviews as much as friends and family.
- More than half of consumers won’t use a business if it has less than a 4* rating.
- 83% of customers don’t trust advertising.
- A single business review can lift its conversions by 10%.
- Turns out a hundred reviews can raise your conversion rates by as much as 37%. Two hundred can provide a mind-blowing 44% boost.
- 70% of consumers need to read at least four reviews before they can trust a business.
- Only 44% of local businesses have claimed their Google My Business listing.
- 33% of local retailers have claimed their free listing on Yelp.
- 21% have done so on Yahoo.
- Reviews are the third most influential ranking factor for Google’s local pack
- 54% of Americans pay the most attention to the average star rating of a local business.
- Half of millenials “always” read online reviews for businesses.
- 77% of users don’t trust reviews older than three months.
- Almost all consumers, who use online reviews, read them early in the buying process.
- 77% of users would leave a review if asked.
- Customers could spend 31% more on a business with great reviews.
- Software reviews influence 98% of buyers.
- 53% of Americans consider product reviews and ratings as the most crucial attribute of the online shopping experience in 2018.
- 95% of travelers read reviews prior to booking.
- 63.6% of consumers visit Google to check for reviews of a business.Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) behind.
- A one-star increase in rating on Yelp can lead to a 5% to 9% increase in restaurant revenue.
- Facebook reviews stats reveal every four out of five users are more likely to trust a local business if it has positive reviews.
- Consumer reviews on products are trusted almost 12 times more than the manufacturers’ descriptions.
- 26. 73% of consumers think written reviews are more important than star and number ratings.
- Reviews are the most crucial part of the purchase decision for 90% of US customers.
- Positive reviews encourage 68% of consumers to use a local business.
- More than four negative reviews about a company or product may decrease sales by 70%.
- Reviews on higher-priced products can increase their conversion rate by 380%.
- Online reviews have a 10.3% influence on the global Google search results rankings.
- 88% of executives consider reputation risk as a top business issue.
- 67% of consumers say reviews are “very important” factor when choosing a solution provider.
- 89% of consumers read reviews on their smartphones.
Guess What?
We don't Just Manage Reviews on Google we Go the Extra Mile and even Search where your Competitors have reviews!!
85+ Review Sites.
Agoda
Airbnb
AlternativeTo
Amazon (US and FR marketplaces, others coming soon)
Angies List
ApartmentRatings
Apartments.com
Avvo
BBB
Booking.com
Capterra
CarGurus
Cars.com
Citysearch
Consumer Affairs
CreditKarma
CustomerLobby
DealerRater
Ebay
Edmunds
Expedia
Facebook
FindLaw
G2Crowd
Glassdoor
Google
GreatSchools
Healthgrades
HomeAdvisor
Homestars
Houzz
Hotels.com
Indeed
Insider Pages
Jet
Lawyers.com
Lending Tree
Martindale
Newegg
Niche
OpenRice
Opentable
ProductHunt
ProductReview
RateMDs
RealSelf
Siftery
Sitejabber
SoftwareAdvice
The Knot
Thumbtack
TripAdvisor
Trulia
TrustedShops
Trustpilot
TrustRadius
Vitals
Walmart
WebMD
WeddingWire
Yelp
Yell
Yellow Pages
Zillow
ZocDoc
Zomato
What used to be a Burden is now an opportunity
You know you need reviews but getting your customers to review used to be like pulling teeth, painful…
Now it is easy for you to get real reviews
It is now easy and painless for you to ask for and your customers to leave real reviews.
Consistent reviews will make your business rank higher on search results, complimenting all of your other online efforts and when you get found we make sure you are looking good!
Those 92% of consumers who use online reviews to make purchase decisions have made up their mind who to buy from before they even call or stop by, we make sure they choose you
Where should the reviews go? You don’t have to worry about managing your reputation anymore, REVIEWS Pulse uses advanced algorithms and A.I. to decide where to send each review based on live data.
90% of your happy customers would leave you a review if it was easy… we turn them into one of your most powerful marketing tools. Their kind words are keywords, endorsements, recommendations, ranking and brand building TRUST.
We would Get You Started Today If You Say YES!!
WATCH OUR DEMO!!
Not Sure You Need This? WATCH THIS!!
REVIEW PORTAL FEATURES
REVIEW GENERATION
REVIEW MARKETING
- Generate reviews on 80+ review sites.
- Collect reviews via optimized review generation landing pages.
- Segment positive and negative feedback to pre-empt negative reviews.
- Setup custom drip campaigns with email and text messages.
- Automatically remind customers who haven't left a review.
- Customer timeline gives you an overview of events for each customer.
- Filter customers to re-engage customers who meet criteria.
- Personalized sender email address and templates.
- Upload campaign recipients in bulk via CSV.
- Provide access to simple forms for customer opt-in.
- Measure performance throughout the funnel with tracking.
- Set per-client email and text message limits.
- Create default campaigns to scale easily.
- Add customers from 1,300+ apps via Zapier (and API).
- Automatically share positive reviews to social media.
- Show off your latest reviews to your website.
- Add a review generation snippet to your email signature.
- Enable SEO-friendly rich-snippet to show stars in search results.
- White label widgets and plugins completely.
- Review analysis & reporting.
- Create aggregate and per-location reports for large businesses.
- Compare locations and/or competitors with side-by-side reporting.
- Track star rating, review count, invitations and sentiment over time.
- Send scheduled white label performance reports to clients.
- Analyze reviewer clicks, click-throughs and conversions through the review funnel.
- Generate custom reports by accessing data via API.
WHO USES ONLINE REVIEW DATA?
Local Business
When people need a restaurant, dentist, automobile mechanic, plumber, contractor, lawn care, or babysitter, Google is often the first stop for most consumers looking for a local business. Within minutes, they have a name, address, phone number and service information. Best of all, they have word of mouth references from the most recent customers. More people than ever before are reading online reviews on a regular basis. In fact, over 90 percent of consumers read online reviews when choosing a local business.
For example, when we search for “roofers near me” from Louisville, KY we get:
Google has spoken:
E-commerce
E-commerce sales live and die with their online reviews - in a study conducted by Bazaarvoice, they saw a 9-56% increase in orders when review volume went from one review to 15 reviews, and product rating from 3.5-4.5 stars.
It is no doubt then, that e-commerce companies use online review to inform their decisions when it comes to their strategy. Common use cases include macro-level insights like understanding their own review performance and how competitors are performing, to micro-level insights about specific products and/or segments.
Review Management
Review management companies are an obvious use case for review data. They aggregate online reviews from a variety of review sites for their users, in order to notify them of new reviews, reporting on their performance, generating widgets to show off those reviews and more.
New reviews are updated on an hourly basis, up to every 24 hours in order to keep customers up to date on their online reputation. The more review sites that the company can aggregate reviews from, the more potential clients they can get, which is why working with a partner like Reviewshake is a match made in heaven.
Consulting
Consultants have a constant need for reliable data to build informed strategic decisions on behalf of their clients. They use online review data in a variety of projects, from M&A due dilligence to understanding consumer trends in a specific segment.
Marketplace
Marketplaces live in a constant struggle of supply and demand - they need a constant stream of demand in order to keep their supply-side engaged with their platform. New marketplaces can struggle to get their flywheel going, and this is where online reviews come in.
Marketplaces aggregate reviews on behalf of their sellers to show on their profile, which helps build trust and drive conversion for those sellers on the platform. The seller wins, and so does the marketplace.
Widgets
Getting website visitors to your site is one part of the equation - the other is converting those visitors to customers. Building trust is an essential part of that, and time of is the essence. We work with a variety of website widget builders to aggregate reviews for displaying on client websites.
Finance
The finance world lives and breathes data, and they use online review data to inform their decisions pre-deal (evaluating targets, anticipating synergies, comparing companies), during the deal (supporting negotiation, information valuations, modelling) and post-deal (informing operational strategy, measuring impact, tracking sentiment).
This data is valuable to many different types of players, such as asset managers, hedge funds (systematic and descretionary traders), private equity and the buy-side in general.
Insurance
The insurance industry uses online review data as one of many data points when assessing and underwriting risk. This data helps build a picture of companies large and small, and ultimately influences their risk rating score.
Competitor Intelligence
Online reviews show companies a near real-time view of what consumers think, which becomes a powerful tool in understanding competitors. Getting a glimpse inside of the mind of a competitors' customer can tell you what they love about that service, what they hate, and what they can't live without - which can all inform your own strategy in all parts of the business.
Analytics
Analytics providers process online reviews to extract actionable intelligence and insights with methods such as sentiment analysis, classification and other machine learning methods.
The end result lets companies make more data-informed decisions, leveraging millions of reviews which give them an insight into what consumers are thinking and feeling, and how this changes over time.
Academic
The academic world uses online review data to inform their understanding of consumers, in aspects such as financial modelling, understanding key trends and drivers of the hospitality industry and more.
PRICING
REVIEW PORTAL
REPUTATION MANAGEMENT.
REVIEW Management Portal - 1 LOCATION
- Monthly : $199.99 per Month
- 12 Months : $1, 799.88 ($149.99 per Month)
Get Custom Quote for Multiple Locations.
REVIEW Management Portal - 1 LOCATION
- Monthly : $599.99 per Month
- 12 Months : $5, 999.88 ($499.99 per Month)
This includes Reviews Monitoring and Response per Location.
Get Custom Quote for Multiple Locations.
FOR AGENCIES: GET A WHITELABEL REVIEW PORTAL & RESELL TO YOUR CLIENTS.
This Solution Works Anywhere in the World.
